Recent Posts

Social Media Strategy 101 Interview with ActionCOACH Susan Roberts on ESPN 102.3 Radio

*Click this link: http://www.stationcaster.com/player_skinned.php?s=96&c=2241&f=467601

From the show Coaching Not Just For Sports; Aired on April 1, 2012; 30 minutes in length

Susan Roberts, ActionCOACH Denver & Meghann Conter, the Mistress of Media – Owner and Founder of Your Social Source speak about marketing mediums for businesses, specifically focusing on the beginnings of a social media strategy

 

 

 

 

 

 
What did you learn that you didn’t know before listening to this?

Is there someone you can share this with whom this would help?

Are you Posting on Facebook and Hearing Crickets??

Check Your Status Update Inline Audience Selector!!

 

 

 

 

 

I have had numerous clients call me lately frustrated because people are not commenting on their Facebook updates (when they have in the past.)

Here’s what to do!

Go to create a status update either from Home or your Timeline and look at the inline audience selector (Shown above with the globe and “Public”) and make sure Public is indeed selected. (In most cases, you’ve written a status update in the past to a specific list audience and the inline audience selector has remained on that list.)

 

What services does the Mistress of Media Offer and Who Does She Work With?

Often times people ask me what the Mistress of Social Media of Your Social Source does. Here it is, nitty gritty style.

Social Media for Companies

Social Media Workshops

Social Media Consulting

Social Media Group Coaching

Social Media One on One Coaching

 

Meghann Conter
Would you like more information?

Feel free to send me an email: MConter@YourSocialSource.com or call: 720-938-6244

Pinterest, What is it & Who’s on it?

Are you interested in the new social phenomenon that is Pinterest?

I’ve pulled together some information to explain what Pinterest is and also have included interesting articles on this phenomenal site where “Pinners”organize and share things they find on the web on boards, similar to a virtual scrapbook.

To get an account, you can go to Pinterest.com and request an invitation, or, have a friend invite you.

Of course this is a social site, so you can view the boards displayed by others, helping people reveal common links and share the things they love. Straight from Pinterest, “Pins are the most useful when they have links back to the original source. If you notice that a pin is not sourced correctly, leave a comment so the original pinner can update the source. Finding the original source is always preferable to a secondary source such as Google Image Search or a blog entry.”

You can invite friends by adding their email addresses, or uploading your contacts from Facebook.

When you sign up for Pinterest, it automatically has you follow the boards of your Facebook friends, and puts a Pinterest section on your timeline. You can change this by going to Pinterest Help

 

 

 

As long as you’re following at least one board of a fellow Pinner, you can @mention that Pinner in a pin/repin description. Ex. @Rebecca Blackwell – I thought you’d like this one…

 

 

 

 

 

 

 

You can also let other people contribute to your boards (pin the things they want to add to it), user specific. Here’s how.

I’m fascinated by the statistics and the user demographics!  As of now, this site has over 4 million users and is still on an invite-only membership basis.

“Google Ad planner shows that users are:

  • Largely women (a 80% to 20% ratio). So there’s some truth to Matt Buchanan’s post on Gizmodo yesterday that proclaims Pinterest as “a Tumblr for ladies”.
  • Aged mainly between 25 and 44 (accounting for 55% of the group, 30% are 25-34, 25% are 35 – 44)
  • Just 25% of users have a bachelors degree or higher
  • The majority live off a household income of $25-75k”

This article shows the demographics of Pinterest members in the United States and compares them with those of the U.K. Floating Path – Demographics of Pinterest

THE POINT of Pinterest from a Marketing Standpoint

From Jura Koncuis of the Washington Post Style blog, “It’s an online filing system (of your LIKES)… It’s also why marketers are flocking to the site. It’s becoming a huge source of traffic to online stores thanks to those who decide to make the dream pinboards a very real purchase.”

Some say that this site is a perfect marketing tool for: tourism marketing, product marketing (especially for online stores), fashion, design, and anything that is made appealing through photos.

Also, in a recent Social Media Today article, they explain how “Pinterest is generating more referral traffic to websites/blogs than YouTube, Google +, and LinkedIn combined” of course, done by pinning content on their sites that is “re-pinnable” and commenting on other’s pins, and sharing other’s content.

Yes, this is the same song, different verse. In order to be successful in using social media as a marketing tool, you have to produce engaging, viral content, interact with others (comment, like, repost), and be social!

 What’s my conclusion? If you’ve got a “picture perfect” business model, you’d better be on Pinterest! And, I’m going to be posting case studies of traffic before/after the use of Pinterest on a couple different sites so stay tuned for the results…

 

 

Be sure to add the Pinterest icon to your website and the “pin it” icon to your blog if you do get involved in the “pinning” community!

 

 

YOUR THOUGHTS… Are you on Pinterest? What do you think? Please comment below!

LinkedIn Tags – How to Make Lists of Your Connections – and How to Use Them

What are Tags on LinkedIn & How to Use Them

Filtering Your Connections for Maximum Relationship Building

Tags are simple key words you can use to organize your LinkedIn connections to filter them quickly. You can categorize people according to profession, company, position, location, where you met, or other important factors.

How to add or remove a tag:
1. Click on ‘Contacts’ at the top of your home page. This will take you to the ‘My Connections’ page.
2. Select the ‘Manage Tags’ filter in the left panel.
a. Delete tags by clicking on the tag you wish to delete then click ‘ok’ to confirm. Removing a tag does not end your connection to this person. It only removes this tag filter you have attached to connections.
b. Add new tags by entering the tag name in the empty box and clicking on the ‘Add new tag’ button

How to Use LinkedIn Tags:

Use tags to remember people well – to remember important details. Here are some questions you could ask yourself to help you sort them out.

  • Where did I meet them? A tag could be “2011 CFA planning convention” or “Facebook friend”
  • How did we meet? (In person, Phone, Email, FB, TW, Web)
  • How do I want to manage the relationship? Ex. Meet | Prospect | Maintain | Reconnect – this way you can frequently be in touch with people who are in your “Meet/Prospect/Reconnect” lists to further your relationships with them
  • What type of relationship do you have? Are they a (Client | Personal Friend | Power Partner | Industry Leader | Relative | Colleague | Vendor?)
  • And, if you want to get a bit more specific, how strong is your connection? (1 = Weak, 5 = Strong- then perhaps spend most of your time on the strong connections)

Then what?

Use these tags to be in better communication with the people who are most important to you (business referral partners, client prospects.)

If you want to message people who fit in a “tag,” simply to go Contacts, then select the tag from the left toolbar “filter connections” that you want to message, and select all (or select only the people you want by checking the box next to their name and picture” and in the toolbar to the right, select “send message.”

**Note: You’ll need to invest some time at the beginning to correctly tag all those you are connected with.  And if you have more than 50 people that are associated with a specific tag, you can’t use the handy “Send a Message” feature because of the limitation of 50 contacts per InMail.

Have you used LinkedIn tags? How have you used them? What do you think of them?

 

Facebook Friend Requests – The Right Way and the Wrong Way

I received a friend request on Facebook today (below) from someone who’s profile is on “lock down” and from which I had received no personal message introducing himself.  It just makes me wonder – why?

Would this person walk up to me at a networking event or in a social setting and simply stand in front of me with a blank stare and a mute mouth? Yeah, I don’t think so.

Why would it be any different online?
This is SOCIAL networking.
When someone does something like this, it helps me understand my clients’ frustrations. Many of them voice their concerns – “I’m getting all of these friend requests and I don’t know why. It seems I have nothing in common with them. They gave me no reason to act upon their request.”

I feel your pain!!  So rather than dwell on the problem, I’m here to provide a solution.

It’s easy. It takes a few short steps.

 

1. Adopt a business casual strategy for online social networking – if you are in business for yourself or if you are using social media as a form of networking, this is essential!

This means:

  • You will be connecting with people you don’t know yet who are in your target market (just as you do in a “real life” networking event!)
  • You adopt a 50% personal, 50% professional philosophy on the web – in your posts, your comments, etc. (again, just as in real life, you share both parts of your life!)

2. Set your privacy settings to reflect the above strategy – make sure that people can see the basics about you so that they can decide whether or not to network with you online.

This means:

  • When someone comes to your Facebook (or LinkedIn profile), they can see at least this information: a few photos of you, your current city, your favorite books, movies, interests, and, most importantly, your “About You” section – fill this out completely and use it as a section to tell people about you personally and professionally! “Locking down” your profile will do you no favors! If you aren’t going to let new people in, you may as well abandon using social media to grow a community!
  • Let people find you based on your name and your email address
  • Accept friend requests from people who *send you private messages*, share common interests, and who fit in your target market

3. Treat each person you request as a friend as the unique individual they are – send personalized friend requests!

This means:

  • To the right of the “Add as friend” button on someone’s profile is the “Message” button. Use it!  **See example below, friend request message to Signe DeCroce**
  • Send the person you’d like to befriend a message explaining why you would like to connect with them (and the reason shouldn’t always be “because you have mutual friends!)
  • Let them know that if they do not want to accept the friend request it is OK and to please simply click “ignore” and wish them well with a smile :-)
  • Take it easy on the amount of friend requests you do each day… if you’re doing this right and seeking out people in your target market and truly personalizing your request, you won’t fall in to the “danger zone” on Facebook. (If you send out too many friend requests on Facebook in one day, they tend to slap your wrist and put you in the penalty box.)

 

4. Thank them for accepting your request – when people accept, acknowledge them and tell them more about you!

This means:

  • Send them another message and make it personal… you are just starting out in this new relationship, so begin to build the know, like, and trust factor by connecting on a personal level
  • Tell them about who you are as a person, tell them a story, tell them some interesting facts about you… make yourself stand out…
  • It’s ok to mention what you do as a profession but again, do not go straight to promoting yourself or your business!!
  • ASK them to tell you about them!
  • Add them to a friend list (this is another blog post!)
  • **BONUS**- create a video that thanks your new friends and tells them more about you and send them the link to the video :-)

 

What are other ways you suggest building effective relationships online?

 

 

Personal Branding Traits – What Sets You Apart?

I had a personal branding expert whom I highly respect tell me yesterday that a key trait of my personal brand is that I pride myself on generating social capital – promoting others and being helpful to others, in person and on the web. I rave about others and promote them at least twice as much as I talk about myself and my company. I make it a point when I’m at networking events to connect the people whom I think would be power partners and would help each other out. I connect people on LinkedIn and Facebook all the time.  I pride myself on being a connector.

One of my good friends who owns a custom embroidery & screen printing shop in Denver said one of the key elements to his personal brand is class. He has front row tickets to the performing arts center, tickets on the ice at Avs games, seats just off the floor at Nuggets games… the point is, whenever he gives his tickets to a potential client or a referral partner, they know without a doubt, that the seats are going to be killer!

We all have things that we do which set us apart from others, especially those of us who are entrepreneurs. We don’t have millions of dollars to spend on PR and marketing, and yet we need to formulate a positive and deliberate impression of ourselves in the eyes of our target market at all times. That means identifying our distinguishing traits and authentically flaunting them. Guess what that does for us?? It helps us attract the right kind of clients who really want to work with us! And then they become our biggest raving fans!

What’s a personal branding trait of yours??!

What is your Brand Personality?

 

A brand personality is the way your brand speaks and behaves in terms of human characteristics.
So what is yours?

 

If you can’t answer that question right now. Yes, right now! Stop what you are doing and go to http://lida360.com/reputation360book.html and buy Lida Citroen’s book… it gives you step-by-step instructions to build your personal brand NOW. In some cases, your brand may be YOU. Or, it’s your company’s innards, assigning human traits (characteristics, beliefs, values, etc.) to your brand name. Why should you care? Because your clients and your potential clients care. It’s a big part of why they do business with you versus your competition who provides the same exact service.

If you’re still reading this, I’m guessing you can easily define your brand personality.

Let me tell you about ours at Your Social Source~~~

We are funny. Hilarious actually. We make our clients laugh. We provide a space for them to let their hair down and show their true colors. Because guess what, that’s what their clients/potential clients want to experience too!

We are authentic and transparent. For real.
If we were a language, we would be Anglofrancospagnoltalian (that’s multi-lingual) because we believe in the value of communicating directly to the target market in the right voice, demanding adaptation like a chameleon.

We are purple because we are majestic and royal in the value we provide our clients and outgoing and bubbly in our communication.

If we were a car, we’d be the hippest, most gas efficient, brightest, pimpest car on the road. With one of those    dancing balloons attached to the roof.

 

If we were an animal, we’d be a mole, digging around and investigating new tunnels, then popping our heads up to deliver new findings to our clients, running around to see what’s going on up top, and then go back to analyzing the complex tunnels and their changing directions (that’s a metaphor for the Internet ;-) Don’t forget the complex mole communities we’d build for all of our friends and clients!

Imagine a young, talented skier (or snowboarder if you prefer) doing hellis off of jumps and 360s in the half pipe, wearing the perfect outfit matching with the skis… utterly cool… yep, that’s us!

If we were a song, we’d be an uplifting hip hop/dance number, something you could shake your money maker to!

When it comes down to business, we put on our suits and give it some elbow grease. We work hard for our clients and we produce results, and help them succeed.

Some of our other personality traits – we embrace change – in the online realm it is an every day reality; we are extraordinarily creative; we believe in open-mindedness and tolerance; we’re positive and upbeat, engaging and participatory, trusting and sincere.  Adventure is our middle name.

Our brand story? We recognized years ago that small businesses deserved marketing solutions they could afford and that provided them with constant prospects and business. We set out to develop ourselves as experts in every niche of modern marketing and now we have the right professionals with specific knowledge all in one place, working together to provide your company with the marketing tools and solutions you need at the prices you can afford to pay. And we’re darn good too!

Here’s another great resource http://visual-branding.com/eight-outlines/creating-a-brand-personality/ to explain brand identity and personality (and distinguishing between the two).

What’s your brand personality? Share it with us! C’mon, get creative!

You Might Work in Social Media If…

@jasonkeath–  Thank you for this! From one social media nerd to another, you had me laughing hysterically at this list and also getting super geeked out about it! 54 Warning Signs You Might Work In Social Media. Please be sure to visit Jason’s website for other fun blogs!

I added #55 and on…

You might work in social media if…

  1. Your parents keep up with your life through your Twitter feed.
  2. You are actually using Google+.
  3. You have sent a DM to someone sitting within 5 feet of you.
  4. It’s been years since someone mentioned news to you that you hadn’t heard already. - Derek Shanahan
  5. You verbally hashtag real world conversations.
  6. You are the mayor of something other than your home. - John Hondroulis
  7. You judge anyone with a hotmail email address as not so hip.
  8. You own a t-shirt or jewelry with your Twitter handle on it.
  9. You look down on anyone that does not own an iPhone.
  10. You get distracted easi… - Dave Delaney
  11. You look down on anyone that does not own an android.
  12. You secretly judge blackberry owners.
  13. You run into people you have not seen for years and they know everything about your life through Facebook, Twitter and your blog. – Inspired by DJ Waldow
  14. You secretly judge QR codes that are on subway ads or in airplane magazines. – Inspired by Scott Stratten
  15. You sign up to social networks before there is any discernible value, just to be an early adopter.
  16. You have reached the friend limit on Facebook.
  17. You know that there is a friend limit on Facebook.
  18. Your mom just tells her friends that you work “on the internet” – Inspired by David Spinks
  19. You checkin to a restaurant before actually speaking to anyone there.
  20. You not so secretly judge anyone following more people than are following them on Twitter.
  21. Your phone is usually face up on the bar or restaurant table when you are out.
  22. Your couch has Twitter, Facebook, Foursquare or Angry Bird pillows.
  23. Your world feels like it’s coming to an end when you get a low battery alert on your smartphone - Elysa Rice
  24. You take photos thinking about how they will look on Facebook.
  25. You read whatever news you find on Facebook and Twitter.
  26. You are haunted by the Tweetdeck chirping sound. - Nicole D’Alonzo
  27. You secretly judge magazine and TV ads that promote their social profiles poorly.
  28. You secretly hate friends who have more Twitter followers than you.
  29. You have a backup plan for when Twitter goes down.
  30. When you have bad customer service, your first step is to find the company’s Twitter handle.
  31. You complain about how bad Klout is while still signing in to check your score everyday.
  32. Your smartphone is your best friend.
  33. You hate when people use the word “viral.”
  34. You think of @GaryVee every time you see an orange Crush soda. (And you actually know who @GaryVee is)!
  35. You read Mashable more than you read the USA Today.
  36. You know what a bookmarklet is.
  37. You have Google alerts setup for your own name.
  38. You are working on a ‘strategy’ for people to like you. – Ryan Boyles
  39. You love Twitter.
  40. You secretly hate Twitter.
  41. You respect Justin Beiber for his Twitter following and recently learned he plays music too.
  42. You assume someone is talking about social media instead of pending nuptials when they mention the word “engagement”. – Dave Cutler
  43. You get bored reading news that is longer than 140 characters.
  44. All of the parties and events you go to are from Facebook invites.
  45. Spike Jones has ever made fun of you. – Inspired by Jason Falls
  46. No one in your family is capable of explaining to their friends what exactly it is that you do. - Mandi Laine
  47. Your significant other asks, “Are you still working, or just tweeting?” – Ryan Boyles
  48. You never ask to redeem Foursquare specials because you hate explaining them to your server.
  49. You think that your friends that are not on Facebook don’t have birthdays.
  50. Your use Pinterest to write your letter to Santa. – Inspired by Nicole D’Alonzo
  51. You ask your coworkers and friends for a “big favor” — to help Retweet your latest client’s Twitter campaign.
  52. You are fully aware that Auto DMs are what is really wrong with America.
  53. When you completely loose your voice, you use Twitter to ask those sitting with you to “pass the butter, please” #truestory – Lea Marino
  54. As much as you say you hate the term you secretly hope that someone calls you a “guru” – Simon Salt

________

55. You wouldn’t dream of making a purchasing decision without first asking your Facebook friends AND your Twitter followers

56. You actually get pissed when one of your friends is beating you in check-in points on Foursquare

57. You think of profile pictures in terms of how good they will look as thumbnails.

58. If www.SocialMediaExaminer.com was an magazine, you’d have clippings of it as wallpaper.

59. Most of your time at cocktail parties is spent answering questions about Facebook or showing the hostess just how to upload pictures of her grandkids.

60. You think of every business promotion in terms of a Facebook contest.

61. You care more about how your Twitter and YouTube backgrounds look than how your house is decorated.

62. You know what Facebook custom tabs are and how to make them look really really cool.

____

Got more??! Put them in the comments below!! Keep this “chain letter going!”

 

 

How to Get Quality Recommendations on LinkedIn

Having valuable, recent recommendations displayed on your LinkedIn profile is necessary to your professional online presence and a key part of your social media strategy and ongoing marketing efforts.

Why? Most people, after meeting you in person or after receiving your name as a referral will Google you or search for you elsewhere online to find other opinions about you or your company before they make the decision to do business with you or purchase your goods. Make sure there is plenty of positive information available to them when they look for you!

One of the great things about LinkedIn is that it ranks highly in Google searches – if you have a LinkedIn profile and if it is set up properly, that is!

LinkedIn provides you with a highly optimized, easy to use platform for you to display your professional credentials and ask for 3rd party affirmation of your capabilities and skills. If you do nothing else to maintain your LinkedIn profile, you should at least make sure that your employment information is up to date, your company profile is set up, and you receive at least one new quality recommendation each month.

Important things to remember with regards to LinkedIn Recommendations:

1. Proactively write recommendations for the people you see as experts in their field

  • If you feel that you know the individual well enough, write them a benefit-packed recommendation. The individual receiving the recommendation has the opportunity to read it and “approve” it before they post it. Don’t be upset if they respond asking you to change something in the recommendation
  • Should you want more assistance in writing a quality recommendation for a colleague/service provider/employee, ask them first – “I am writing a recommendation for you on LinkedIn. Are there any areas of your business/your brand that you would like me to concentrate on?”

2. Request LinkedIn Recommendations from current and past clients

  • You must be connected to a person in order to request a connection from them
  • Do not use the template text generated by LinkedIn (shown below) to request a recommendation

 

 

  • Instead, provide this professional with some direction so that a) they have somewhere to begin when praising you and b) they’ll actually write it! There’s nothing more frustrating for busy professionals than to have to start from scratch when recommending you. Please see my example below:

Now go out there and get active!!

 

If you’re not 100% sure that your LinkedIn profile is set up to its fullest potential, read this article from my friend and a mentor Bill Crosby 12 Powerful Must Do Tips for Your LinkedIn Profile


Please take this opportunity to comment below by pasting a recommendation you’ve either given someone or received from someone – show off!!